PREFERENTIAL STAFF TRAINING

Private Residences in Cape Town

A well-run home is powered by a well-supported team. Our training service is designed to elevate your staff’s skills, build their confidence, and align their work with the exacting standards of your home. The result is a team that supports your lifestyle with precision, capability, and care.

SCOPE OF TRAINING

It is a targeted program to upskill your private service professionals. We move beyond generic training to deliver practical, hands-on guidance tailored to your property, your standards, and your lifestyle. We focus on instilling the technical skills and service mindset required for 5-star private hospitality.

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Private House staff training

We understand that one size does not fit all when it comes to house-hold training, as no home functions the same. That is why our training is designed according to your home, lifestyle and pace.

How We Operate

Our Process

Assessment: Understand your household’s dynamics & existing routines.
Customisation: Design a bespoke training program.
Implementation: Deliver hands-on, on-site training that is practical & immediate.

Who We Train

Teams We Upskill

Designed for private household teams, whether they are new hires needing foundational skills or veteran staff requiring a refresh to a higher standard.

Housekeepers
Laundress
House Managers
Butlers
Entire Household Teams

Our Expertise

What We Cover

Role & Responsibility Clarification
Advanced Housekeeping Standards
Laundry & Wardrobe Management
Formal & Informal Table Service
Guest Arrival & Departure Protocols
In-House Flower Care & Arrangement
Foundational Mixology & Barista Skills

Where We Train

Our Training Venues

Training is conducted on-site at your home in Cape Town & the Winelands, scheduled at your convenience to minimise disruption to your household. This allows us to use your equipment and products and train on the correct surfaces and fabrics.

National and international travel locations, available upon request.

Invest in your home

-by upskilling your household team

A confident, capable team is the ultimate luxury.

Discovery Form